1. What is TitanicFX?
TitanicFX is your premier destination for high-quality special effects makeup and prosthetics. We offer a wide range of products to help you achieve professional-grade results for your creative projects.
2. What kind of products does TitanicFX offer?
We specialize in special effects makeup, including prosthetics, makeup kits, adhesives, paints, and tools. Our product range caters to makeup artists, cosplayers, filmmakers, theater professionals, and enthusiasts alike.
3. Are TitanicFX products safe to use?
Yes, all of our products are rigorously tested and formulated to meet industry standards for safety and performance. We prioritize the use of high-quality, skin-safe materials to ensure a comfortable and worry-free experience for our customers.
4. Do you offer international shipping?
Yes, we ship our products worldwide! Whether you're located in the US, Europe, Asia, or anywhere else, we can deliver our products straight to your doorstep.
5. How can I track my order?
Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery and estimate its arrival time.
6. What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, please contact our customer service team within 30 days of receiving your items to arrange for a return or exchange.
7. How can I get in touch with customer support?
You can reach our customer support team by emailing info@titanicfx.com or by filling out the contact form on our website. We strive to respond to all inquiries promptly and provide assistance whenever needed.
8. Do you offer discounts or promotions?
Yes, we occasionally run special promotions and discounts for our customers. To stay updated on our latest offers, be sure to subscribe to our mailing list and follow us on social media platforms like Instagram and Facebook.
9. Can TitanicFX provide custom prosthetics or makeup solutions?
While we primarily offer ready-to-use products, we may be able to accommodate custom orders on a case-by-case basis. Please reach out to our customer support team with your specific requirements, and we'll do our best to assist you.
10. Is TitanicFX involved in any community events or projects?
Yes, we actively support and participate in various community events, workshops, and projects related to special effects makeup and film production. Follow us on social media to stay informed about upcoming events and collaborations.